This Privacy Policy explains how Success Cabs Driver collects, uses, stores, and protects your personal information when you use our cab booking mobile application and website.
1. Information We Collect
We may collect the following information to provide better taxi booking service:
Name, contact number, and email address
Pickup and drop location (GPS location)
Payment information (limited and encrypted when required)
Ride history and app usage analytics
2. How We Use Your Information
Your information is used only for service-related purposes:
To process cab bookings and ride scheduling
To communicate driver and ride details
To improve our service through usage analytics
To send booking confirmations, updates, and notifications
3. Data Protection & Security
We use secure server infrastructure to store your information.
We do not sell, rent, or share your data with third-party marketers.
Only authorized personnel have access to the data.
4. Location Information
We request location access to assign nearby drivers and calculate ride distance.
You can disable location permissions at any time; however, some app features may not work properly.
5. Third-Party Services
We may use third-party services such as map integration, payment gateways, or analytics. These providers follow their own data protection policies.
6. User Rights
You can request to update or delete your stored data.
You may request us to stop sending marketing-related messages.
7. Changes to This Policy
We may update this Privacy Policy when required. Updated version will be posted on our website and application.
8. Contact Us
If you have any questions regarding privacy or data usage, please contact us:
Welcome to Success Cabs Driver. By downloading, installing, or using our mobile application or website, you agree to the terms and conditions listed below. Please read them carefully.
1. Booking & Usage
Users must provide correct personal details while booking a cab.
Booking confirmation is subject to driver and cab availability.
Users must be present at the pickup location at the scheduled time.
Waiting charges may apply if the customer delays.
2. Payment Terms
Fare may vary depending on distance, toll charges, waiting time, and seasonal price adjustments.
Payments can be made through cash, UPI, or other payment methods available in the app.
All payments are non‑refundable once the ride has started.
3. Cancellation & Refunds
Free cancellation is applicable only before a driver is assigned.
If a driver is assigned, cancellation charges may apply.
Refund (if applicable) will be processed within 7–10 working days.
4. User Conduct
Users must maintain respectful behavior toward drivers.
Any damage caused to the vehicle by the customer will be chargeable.
Illegal activities during the ride are strictly prohibited.
5. Responsibilities & Limitations
Success Cabs is not responsible for delays caused by traffic, breakdowns, or weather conditions.
User belongings are their responsibility. We are not liable for lost or misplaced items.
6. Privacy Policy
We collect basic user details such as name, contact number, location, and ride history. Information is used only to provide better service and will not be shared without consent unless required by law.